Director, Technical Account Management

📋 Description

• Lead, develop, and scale TAM team for trusted customer advisory and escalation.
• Hire, onboard, coach, and plan resources for TAM team.
• Improve TAM processes with automation and repeatability.
• Provide advanced guidance on cybersecurity, threat intel, identity security, and data usage.
• Operationalize threat intel within security workflows and investigations.
• Create playbooks, enablement materials, and best practices.

🎯 Requirements

• 12+ years in client-facing cybersecurity consulting, TAM, or related roles.
• Background as SOC analyst/threat researcher or security consultant.
• Experience leading technical teams in B2B SaaS/tech.
• Strong understanding of cyber threat intel, external attack surfaces, security ops.
• Experience with SaaS integrations, APIs, and webhooks.
• Basic Python development and data/automation comfort.

🎁 Benefits

• Competitive salary.
• Performance-based bonus structure.
• Stock options.
• Health coverage and insurance.
• Flexible work-from-anywhere environment.
• Unlimited vacation and work-life balance.