Director, Technical Account Management

📋 Description

• Lead, develop, and scale TAM team of Technical Account Managers.
• Hire, onboard, coach, and manage TAM members; assess capabilities and capacity.
• Develop and improve TAM processes; emphasize automation and efficiency.
• Provide advanced technical guidance on cybersecurity, threat intelligence, identity security, and
• Help customers operationalize threat intelligence within security workflows.
• Create and maintain customer playbooks, enablement materials, and best practices.

🎯 Requirements

• 12+ years in client-facing cybersecurity consulting, TAM, or related roles; threat intelligence
• Background as SOC analyst, threat researcher, cybersecurity consultant, or similar.
• Experience leading and developing technical teams, ideally in B2B SaaS/tech.
• Strong understanding of cybersecurity, threat intelligence, identity threats, external attack
• Experience implementing SaaS solutions and integrating into security workflows.
• Hands-on experience with APIs and webhooks; ability to support technical integrations.

🎁 Benefits

• Competitive salary.
• Performance-based bonus structure.
• Stock options.
• Health coverage and insurance.
• Flexible work-from-anywhere environment.
• Unlimited vacation.