Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform
CAD 250,000 - CAD 350,000 a year
Canada
views: 0
Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform
📋 Description
- Own end-to-end voice channel capabilities: telephony, CPaaS, speech pipelines, realtime AI
- Develop frontend with React/TypeScript; backend with Scala/Python; deploy on GCP/AWS.
- Design scalable, multi-tenant architecture with config-based sharing across enterprise partners.
- Implement safety/compliance: guardrails, content filtering, PII redaction.
- Maintain production systems with observability, SLAs, on-call, incidents, and rollbacks.
- Enable partner telephony integrations and successful go-lives for customers.
🎯 Requirements
- 6+ years in professional software engineering; ownership of production systems; strong full-stack
- Hands-on with realtime voice systems, WebRTC/SIP, streaming media, or low-latency products.
- Strong frontend with React/TypeScript; backend with Scala or JVM language and/or Python.
- Experience with cloud infrastructure (GCP/AWS) and distributed systems in production.
- Proven API/microservices/event-driven architecture development and maintenance.
- Operational excellence: SLAs, observability, on-call, incident response, rollback planning.
🎁 Benefits
- CA$250,000–CA$350,000 total compensation, with equity/RSUs and sign-on incentives.
- 100% employer-paid group insurance; life, disability, and health spending accounts.
- RRSP/retirement planning; generous parental leave; unlimited PTO.
- Travel stipend and work-from-home coworking stipend; fully remote with Canadian flexibility.
- Dynamic small teams with ownership and impact; entrepreneurial culture; open leadership.
- Growth opportunities in fast-moving tech environment.
Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform
CAD 250,000 - CAD 350,000 a year
Canada
views: 0
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