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Staff Software Engineer
In this role, you will have the opportunity to work with teams across CSP and across the entire company. Your backend engineering, systems architecture, data, and GenAI skills will enable you to help drive product direction, create technical designs, lead product initiatives, and build cutting-edge features for Airbnb's customer support tooling. Working closely with Product and others on the team, you will help define the roadmap and feasibility of product direction. Your mentoring of other engineers on the team and across the org will help build their skillsets and grow their careers.
A Typical Day
Your Expertise
- As a Staff Software Engineer on the Core Service Experience team, you will:
- Provide thought leadership, define strategy, influence cross-functional collaboration and drive architectural decisions.
- Lead multi-team technical initiatives, and work cross-functionally to identify opportunities for business impact, refine, and prioritize requirements for engineering systems.
- Architect and implement complex features, focusing on data-driven decision making and performance optimizations.
- Leverage your knowledge of data and GenAI to work with ML engineering, help drive product direction, and implement cutting-edge product features.
- Lead efforts with other engineering teams to advance Airbnb’s engineering processes and technical foundations.
- Drive systemic improvements by identifying patterns to streamline development, reduce toil and increase technical quality and operational excellence over time.
- Mentor and provide technical guidance to junior engineers through design reviews, code walkthroughs, and knowledge-sharing sessions, fostering a culture of knowledge sharing and continuous learning.
Your Expertise
- 11+ years of experience in a hands-on software engineering role.
- Bachelor’s and/or Master’s degree, preferably in Computer Science, or equivalent experience.
- Experience with data systems, working with ML engineering, and leveraging GenAI to build product features or streamline development processes.
- Technical leadership: hands-on experience leading project teams, setting technical direction and strategy, and mentoring engineers.
- Passionate about efficiency, availability, technical quality, and system quality.
- Passion to level-up those around you through curiosity and fostering a collaborative and inclusive team environment.
- Proven experience in defining product/technical strategy and driving alignment with cross-functional leaders and stakeholders.
- Strong communication and collaboration skills with experience driving initiatives that span across teams, departments, and leadership.
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