Mozilla is seeking a Senior Application Engineer to join our IT team and play a pivotal role in supporting SaaS tools and defining requirements for integrations and automation across our enterprise application stack—including, but not limited to, Google Workspace, Slack, Atlassian Suite, and other critical business platforms. This role is ideal for someone who excels at understanding business challenges, translating them into technical solutions, and collaborating with multi-functional teams to drive scalable outcomes.

If you thrive in a dynamic, collaborative environment, are highly organized, and bring deep experience with SaaS ecosystems and enterprise applications, this could be the ideal fit.

What you'll do:

Partner with our business and technical teams to define and document requirements for application integrations and workflow automation
Translate complex business needs into clear, actionable technical specifications
Support, maintain, and optimize key enterprise platforms including Google Workspace, Slack, Jira, Confluence, and Zoom
Assist in the evaluation, deployment, and configuration of SaaS tools to ensure alignment with business objectives and security standards
Coordinate with development and operations teams to ensure integrations and tools are built, tested, and deployed effectively
Monitor application health and user feedback to identify and drive improvements
Contribute to internal knowledge bases and documentation to support scalable operations
Stay ahead of industry trends and new technologies, and make informed recommendations for adoption and innovation
Work independently in a fast-paced, remote-friendly environment, while collaborating closely with cross-functional teams
Be challenged with identifying and presenting innovative ideas and proof of concepts that align with customer needs and Mozilla’s engineering standards

What you'll bring:

5+ years of experience supporting and leading SaaS applications in organizations with 1,000+ users
Deep expertise in Google Workspace administration (GAM experience is a plus), Slack, and other collaboration and productivity platforms
A proven ability to assemble, document, and translate technical requirements for new application onboarding, integrations, and automation initiatives
Familiarity with API-based integration concepts and platforms
Experience or familiarity with scripting languages such as Python or PowerShell for automation use cases
Excellent interpersonal and communication skills with the ability to clearly articulate technical concepts to non-technical audiences
Strong organizational and project management skills; able to manage multiple priorities and initiatives simultaneously
A proactive, collaborative approach and a passion for enabling efficient, user-centric systems

Mozilla

Senior Application Engineer

100000USD - 140000USD

San Francisco, United States

Jira

Python

PowerShell

Project Management

2 weeks ago

Apply

More jobs from this company